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    Contacting Redstone Support Service

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    Rezenith
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    Contacting Redstone Support Service

    Post by Rezenith on Fri Aug 19, 2011 7:30 pm

    I got to say enough is enough.

    What the fuck is wrong with your service on the US node side?

    You call this professional?

    Your VPS server has crashed the third time in 2 days, this is the 2nd time already today. Sure, each crash last 45 minutes to 1 hour. Do you know how this affects my server traffic which generates revenue to pay for your subscription plans and I say it is 24/7, which is what a dedicated host should be running at and yet I fail to deliver because YOU fail to deliver.

    On top of your huge fiasco in the US Node 1000 and downtime of a few days, I say this is the worst uptime I have ever seen on any server host.

    The communication is also horrible, the other time I asked if the VPS server was down, and your representative said it was on MY end, which was a result of my plugins error. Turns out it was your end that shut down. Your servers have crashed at least 5 times or more this past 1 month.

    ----------------------------
    IP Address: 115.66.122.59




    Zoe Harley
    Staff

    19/08/2011 17:50


    Hi,

    As we had announced previously, there is a hardware issue within the US node which we are still trying to find a resolve for. We did at the time offer discounts and free transfers to the EU nodes (which have 100% uptime guaranteed), and noted that the US node MAY indeed crash at times, while we are still trying to get the issue fixed.

    We have to perform a restart on this node currently, and you can expect your server to come online within an hour or so. I am deeply sorry for the inconvenience caused by this, we are still offering transfers to the EU if you wish to avail of this.

    Kind Regards,

    Zoe Harley
    RedstoneHost.com



    Last edited by Rezenith on Fri Aug 19, 2011 11:45 pm; edited 2 times in total


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    tehstatus
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    Re: Contacting Redstone Support Service

    Post by tehstatus on Fri Aug 19, 2011 7:41 pm

    Agree. Provisionhost Mayb?


    Rezenith
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    Re: Contacting Redstone Support Service

    Post by Rezenith on Fri Aug 19, 2011 7:42 pm

    $$


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    benisbeast3kk
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    Re: Contacting Redstone Support Service

    Post by benisbeast3kk on Fri Aug 19, 2011 7:43 pm

    If i get alot of in game aldors, i will help pay for server. i still like playing legit but a higher rank would be nice. i can donate around 20 dollars a month. Sound good?

    squirrels4ev
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    Re: Contacting Redstone Support Service

    Post by squirrels4ev on Fri Aug 19, 2011 7:45 pm

    I was getting ready to go to bed anyways... I don't know about server hosting at all, is provision host really good or something? how much is it? also, thanks for posting the heroes thing, didn't wanna post in that thread just in case you're planning on doing the same for tier 2 and tier 3 classes.

    benisbeast3kk
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    Re: Contacting Redstone Support Service

    Post by benisbeast3kk on Fri Aug 19, 2011 7:47 pm

    you should check out Servercraft (dot) co/pricing

    its 32.50 for 3 GB Dedicated RAM for first month then 65 for rest. but by then its about the same as Redstone. i would check it out

    Rezenith
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    Re: Contacting Redstone Support Service

    Post by Rezenith on Fri Aug 19, 2011 7:50 pm

    yes i'd be updating the heroes with all the classes


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    Force2Reckon
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    Re: Contacting Redstone Support Service

    Post by Force2Reckon on Fri Aug 19, 2011 7:54 pm

    What we need is... a rich guy -_- lol sorry but I find it amusing that all the people strapped for cash managed to find their way here and fall in love with it, I love that ben is willing to donate so much thats awesome makes it easier, if I get a job I'd put quite a sum of the extra money (after tax and savings and food and home) towards this server, first I gotta find one...

    Rezenith
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    Re: Contacting Redstone Support Service

    Post by Rezenith on Fri Aug 19, 2011 7:55 pm

    lol, building the spawn probably took around 50-100 hours.

    Plugins took... 200hours or more.

    Planning took a couple of hours, figuring out values, appropriate prices from shops, typing the prices out, creating the npcs, creating quest etc.


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    benisbeast3kk
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    Re: Contacting Redstone Support Service

    Post by benisbeast3kk on Fri Aug 19, 2011 7:57 pm

    Rezenith wrote:yes i'd be updating the heroes with all the classes

    aww thanks bro! I want to get a rank called top donator or aomthing facey like that haha and i dont have a job im only 14 i just get 50 bucks a week to fuck around with

    tehstatus
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    Re: Contacting Redstone Support Service

    Post by tehstatus on Fri Aug 19, 2011 8:00 pm

    ''What we need is... a rich guy''

    Or someone who gets $50 to fuck around with a month

    But a donator donates to keep the server running. not to get a high rank of fuckymcmoney or something like that.

    Rezenith
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    Re: Contacting Redstone Support Service

    Post by Rezenith on Fri Aug 19, 2011 8:01 pm

    donator needs a reason to donate.


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    benisbeast3kk
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    Re: Contacting Redstone Support Service

    Post by benisbeast3kk on Fri Aug 19, 2011 8:01 pm

    tehstatus wrote:''What we need is... a rich guy''

    Or someone who gets $50 to fuck around with a month

    But a donator donates to keep the server running. not to get a high rank of fuckymcmoney or something like that.

    sorry bro it is just an idea... i am a creative guy Smile btw can i have 2 spots in town?

    Force2Reckon
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    Re: Contacting Redstone Support Service

    Post by Force2Reckon on Fri Aug 19, 2011 8:11 pm

    benisbeast3kk wrote:
    Rezenith wrote:yes i'd be updating the heroes with all the classes
    i dont have a job im only 14 i just get 50 bucks a week to fuck around with

    lucky spoiled brat...... lol jk kid.
    I get 20 bucks a week, but thats for doing the dishes, laundry, walking the dog, cleaning the cat litter, taking out the trash, and every single other chore. I said I'm done doing it a month ago and my brothers took it up, splitting the pay and the chores.... although their failing and my mom has been begging me to do it for my last week, might try and get a huge pay from it than donate the whole thing.

    benisbeast3kk
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    Re: Contacting Redstone Support Service

    Post by benisbeast3kk on Fri Aug 19, 2011 8:19 pm

    Force2Reckon wrote:
    benisbeast3kk wrote:
    Rezenith wrote:yes i'd be updating the heroes with all the classes
    i dont have a job im only 14 i just get 50 bucks a week to fuck around with

    lucky spoiled brat...... lol jk kid.
    I get 20 bucks a week, but thats for doing the dishes, laundry, walking the dog, cleaning the cat litter, taking out the trash, and every single other chore. I said I'm done doing it a month ago and my brothers took it up, splitting the pay and the chores.... although their failing and my mom has been begging me to do it for my last week, might try and get a huge pay from it than donate the whole thing.

    trust me bro. donating makes u feel like a pimp haha

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